Privacy Policy

Effective Date: September 16th, 2024

At Aspen TV Streaming, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). Please read this policy carefully. By using the App, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our App:

  • Personal Information: When you register for the App, we may collect personal information such as your name, email address, phone number, or other contact details.
  • Usage Data: We automatically collect certain data when you interact with the App, including device type, operating system, app usage, pages visited, time spent on the App, and other analytics data.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to track activity on the App and store certain information.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, operate, and maintain the App.
  • To manage your account and provide customer support.
  • To improve our services, features, and overall user experience.
  • To communicate with you, including sending updates, notifications, and promotional messages.
  • To process transactions and manage payment information.
  • To comply with legal obligations or protect the rights, property, or safety of our users.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as hosting providers, analytics services, and payment processors.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal processes, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
  • With Your Consent: We may share your personal information with third parties if you provide your explicit consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access or request a copy of the personal data we have about you.
  • Correct or update any incorrect or incomplete personal data.
  • Request that we delete your personal data.
  • Opt-out of marketing communications.
  • Restrict or object to the processing of your personal data.

To exercise these rights, please contact us at [email protected].

6. Third-Party Links

The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

7. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App with an updated effective date. We encourage you to review the Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

©2024 ALL RIGHTS RESERVED BY ASPEN FIBER NETWORKS. PO BOX 17239, SUGARLAND, TX 77496